When my torture started 20 years ago, it was fairly ‘obvious’ that I was being pointed out on flights to the cabin crew, boarding gate staff, and of course, customs and passport control. This continued well over a decade, but over the last few years, it’s become ‘less obvious’. In a way, this almost even more hard to deal with and causes me even more painful mental stress. For example, on almost every flight, when exiting the plane, I say a polite goodbye to the staff standing by the exit, and they either blank me, or make a point of saying – “take care”, whilst they say goodbye in a normal manner to the people in front of me and behind me. And I fly up to a dozen times each year. This kind of behaviour is even more pronounced, it seems to me, when I fly with Ryanair.

Recently, I spent a few days in Derbyshire visiting one of my surviving brothers (the other died of cancer last year). This is important to me and my mental and emotional health obviously, as I have no friends where I live, and after my other brother’s death, I want to keep in touch more with my two remaining brothers. My brother and his wife picked me up from my hotel, and at one point we stopped to let a police car pass at a junction. One of the male police officers in the front of the car looked at me and laughed apparently pointing me out to his colleague. My brother and his wife noticed this.

Other than that, the trip went unremarkably, until my flight home with Ryanair. I have made a complaint, which was ‘resolved’ within 1 hour by Ryanair saying it would be passed on to the relevant department. Here is the complaint in full, other than flight details redacted:”

I wish to make a serious complaint regarding the odd behaviour from your cabin staff on my recent flight xxxxxx on xx September, East Midlands airport to xxxxxxxx.

Firstly, the woman at the boarding gate at East Midlands airport looked at me very strangely, as though she ‘recognized’ me, then gave the strange look to her colleague.

On exiting the plane, a blonde air stewardess at the door said a cheery bye to every passenger in front of me (and the passenger behind me) but just blanked me when I said a polite – “thanks, bye” to her. This has happened on virtually every flight I have taken with you for the last 20 years.

After getting on the shuttle bus, I looked back at the plane and the same blonde female was standing at the top of the stairs taking a photo of us whilst grinning. She seemed to be pointing her phone camera directly at me.

After my flight, I received an email inviting me to complete a feedback survey on my flight, which I did. I mentioned my experiences as described above and stated I wished to be contacted again, but have not received any futher communication.

I would very much advise you to respond to this email. I have serious concerns as to why I’ve been encountering this kind of behaviour on every single flight (probably at least a dozen flights) with you over the last two decades. According to the legal advice I have received, if it is the result of myself being pointed out to your cabin staff prior to flights, for whatever the reason, obviously at a minimum this would be aggravated harassment under UK law. Again at a minimum.

Here is the email I received within one hour of submitting my complaint:

Dear Customer,

Thanks for getting in touch.

We note that you are commenting on staff behavior.

We take feedback about our staff very seriously, and your comments will be passed on to the relevant department manager for review. At Ryanair, we endeavour to ensure that all customers have a pleasant journey, and staff are expected to always conduct themselves in a courteous and professional manner.

Thank you once again for bringing this to our attention. We look forward to welcoming you onboard a Ryanair flight soon.

Kind regards,
Ryanair Customer Service Team

And that I assume is that. This has been my life for the last 20 years.

The Chief of Derbyshire police is this thing – Rachel Swann, who has achieved international notoriety for her penchance for arresting people for naughty memes.

Note that when I use a word such as ‘obvious’ and put it in quotation marks, I do so because I have suffered from paranoid psychosis in the past, and I am aware it would not be ‘obvious’ to my doctor, for example, or at times myself (I have a duty to constantly question it and apply rigorous CBT and reality testing techniques). In no sense do I believe none of this is happening, and that I have been suffering from a delusion for the last 20 years, but rather I am pointing out that it would not possibly be a legal defence for the police to argue that I ‘know’ that they are doing this, and therefore they have not been ‘gaslighting me’ for the purposes of causing me extreme psychological suffering (i.e. torturing me). In any case, the psychopaths would still likely face charges of aggravated harassment and misconduct in public office.

Under the Criminal Justice Act of 1988, a public official such as a member of the police found guilty of psychological torture faces life imprisonment.

Tha customer services manager for Ryanair appears to be a woman named Lorraine Rothwell.